Notice Under the Americans with Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Loma Linda (City) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Loma Linda’s programs, services, and activities.
Modifications to Policies and Procedures: The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the City offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City, should contact the office of the program, service or activity coordinator as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of Loma Linda to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the City is not accessible to persons with disabilities should be directed to:
T. Jarb Thaipejr, ADA Coordinator
City of Loma Linda
25541 Barton Road
Loma Linda, CA 92351
[email protected]
Phone: (909) 799-2811
TTY: by California Relay at 7-1-1
The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids and services or reasonable modifications of policy.
This notice is available in alternate formats from the ADA Coordinator.
Complaint and Grievance Procedure under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act
The Complaint and Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA") and Section 504 of the Rehabilitation Act of 1973. It may be used by anyone who wishes to file a complaint or grievance alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Loma Linda. The City of Loma Linda’s Personnel Policy governs employment-related complaints of disability discrimination.
The City of Loma Linda wants to hear concerns and complaints from citizens in order to provide accessible programs, services and activities. A citizen can call with a comment, concern or complaint without filing a formal grievance. A formal grievance can be filed by completing the Grievance and Complaint Form or by contacting the ADA Coordinator or their designated alternative person.
It is preferred that the grievance be in writing and contain information about the alleged discrimination such as name, address and contact information of the grievant. A description of the problem that includes location and date is requested.
Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. If additional accommodations are needed, please contact the ADA Coordinator.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
T. Jarb Thaipejr, ADA Coordinator
City of Loma Linda
25541 Barton Road
Loma Linda, CA 92351
[email protected]
Phone: (909) 799-2811
TTY: by California Relay at 7-1-1
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will contact the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the discussion the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Loma Linda and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Attorney or their designee.
Within 15 calendar days after receipt of the appeal, the City Attorney or their designee will contact the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the discussion, the City Attorney or their designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Coordinator or their designee, appeals to the City Attorney or their designee, and responses from these two offices will be retained by the City of Loma Linda for at least three years.
A copy of the City of Loma Linda’s ADA/504 Self-evaluation and Transition Plan is available from the ADA Coordinator.